Legal
Privacy Policy
Your privacy matters to us. Here's how we handle your data with care and transparency.
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Last updated: May 3, 2026
This policy explains how Shivallix collects, uses, and protects your information.
Information We Collect
When you use our website or contact us, we may collect:
- Contact details — name, email address, phone number, and company name when you fill out our contact form
- Project information — details about your project, budget, timeline, and service requirements
- Usage data — pages visited, time spent, and general analytics to improve our site
- Device information — browser type, operating system, and screen size for optimisation
We do not collect sensitive personal data such as financial information, government IDs, or health records.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide project quotes
- Deliver the services you've requested
- Communicate project updates and milestones
- Improve our website and services based on user feedback
- Send occasional updates about our work (only if you opt in)
We never sell your personal information to third parties. Ever.
Data Storage & Security
Your data is stored securely using industry-standard practices:
- All form submissions are transmitted over encrypted HTTPS connections
- We use reputable third-party services (email providers, analytics) that maintain strict security standards
- Access to client data is limited to team members directly involved in your project
- We retain your data only as long as necessary for project delivery and legal compliance
Third-Party Services
We use a small number of trusted third-party services to operate our business:
- Google Fonts — for loading our website typography
- Analytics — anonymous usage statistics to improve our site
- Email services — for sending and receiving project communications
- Hosting providers — for serving our website files
These services may collect data according to their own privacy policies. We only work with providers who maintain strong privacy protections.
Cookies & Tracking
Our website uses minimal cookies:
- Essential cookies — required for basic site functionality
- Analytics cookies — help us understand how visitors use our site (anonymous)
You can disable cookies in your browser settings at any time. This won't prevent you from using our site.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Ask us to correct or update your information
- Request deletion of your data (where legally permissible)
- Opt out of marketing communications at any time
- Request a copy of your data in a portable format
To exercise any of these rights, simply email us at contact@shivallix.in and we'll respond within 7 business days.
Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll update the "last updated" date at the top of this page. We encourage you to review this policy periodically.