Privacy policy.
How we collect, use and protect your information. The short version: we only keep what we need to work with you, and we never sell it.
- What we collect
- How we use it
- Storage and security
- Third-party services
- Cookies
- Your rights
- Children
- Changes
Last updated 3 May 2026
What we collect
When you use our website or contact us, we may collect:
- Contact details: name, email address, phone number and company name, when you fill in the contact form.
- Project information: details about your project, budget, timeline and the services you're interested in.
- Usage data: pages visited, time spent and general analytics used to improve the site.
- Device information: browser type, operating system and screen size, used for optimisation.
We don't collect sensitive personal data such as financial information, government IDs or health records.
How we use it
- To respond to your enquiries and provide project quotes.
- To deliver the services you've asked for.
- To send project updates and milestones.
- To improve our website and services based on feedback.
- To send occasional updates about our work, only if you opt in.
We never sell your personal information to third parties.
Storage and security
- All form submissions travel over encrypted HTTPS connections.
- We use reputable third-party services (email, analytics) that maintain strict security standards.
- Access to client data is limited to the people directly involved in your project.
- We keep your data only as long as needed for project delivery and legal compliance.
Third-party services
We use a small number of trusted services to run the business:
- Google Fonts for website typography.
- Analytics for anonymous usage statistics.
- Email services for project communication.
- Hosting providers for serving the website.
These services may collect data according to their own privacy policies. We only work with providers that maintain strong privacy protections.
Your rights
- Ask for the personal data we hold about you.
- Ask us to correct or update your information.
- Ask us to delete your data, where legally permissible.
- Opt out of marketing communications at any time.
- Ask for a copy of your data in a portable format.
Email contact@shivallix.in and we'll respond within seven business days.
Children
Our services are not directed at children under 13, and we don't knowingly collect personal information from them. If you believe a child has given us personal data, contact us and we'll remove it.
Changes to this policy
We may update this policy as our practices or legal requirements change. Significant changes will be reflected in the date at the top of this page.
Questions? Contact us and we'll reply within 24 hours.